Tag Archive for 'email address'

Email address auto-complete in Apple Mail

Apple’s Mail application has this great feature that completes a recipient’s email address as you start typing it in the To field of an email. This is a useful time-saver but, if one of your contacts changes email address, Mail reliably but stubbornly continues to auto-complete the old, defunct address even if you have updated your Address Book.

There is however, a way to delete old or unwanted addresses from the auto-complete list. Once the old address is removed and you subsequently use the new one, it will be remembered and the auto-complete feature is again as useful as ever.

To remove an email address from the auto-complete list in Apple Mail:

  1. Open Apple Mail
  2. Click on Window then Previous Recipients
  3. Scroll to and select the desired address(es) from the list (you can highlight multiple addresses by holding down the Command key when selecting)
  4. Click on the Remove From List button

If you want to save an email address rather than remove it, you can do so from the same Previous Recipients window. On the right-hand side you will see the Add to Address Book button which enables you to add the selected email address to either a new or existing contact in your Address Book.

Reset Outlook nicknames

Microsoft Outlook maintains a nickname list that is used by the automatic name checking and completion features. The nickname list is automatically generated as you use Outlook. If the nickname cache becomes corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person. Additionally, if one of your contacts changes their email address, Outlook will continue to remember their old address indefinitely. Use this procedure to reset the Outlook nickname cache in MS Windows XP:

  1. Quit Outlook
  2. Click Start and then Search
  3. In the left-side panel of the Search Results window, click All files and folders
  4. In the All or part of the file name text box, type *.nk2
  5. In the Look in selection box, select Local Hard Drives
  6. Click More advanced options and click the Search hidden files and folders check box
  7. Click Search
  8. Once found, right-click the appropriate NK2 file (most probably “Outlook.NK2”) and select Rename
  9. Rename the file to Outlook.bak and then press Enter
  10. Close Windows Explorer
  11. Launch MS Outlook

Outlook will now generate a brand new nickname cache.