Archive for the 'iPhone' Category

iPhone 3G slow after iOS4 upgrade

You may find that your iPhone 3G is slow, unresponsive and, if it’s as bad as mine, basically unusable after upgrading the firmware to Apple’s new iOS4. I’m afraid this is just a case of new software demanding more of old hardware than it is capable of providing.

We have tried a number of the solutions that are floating about there on the internet but I’m afraid we have concluded that the only solution is to free up memory, and on the iPhone that means just one thing: delete stuff.

So, you are going to have to think long and hard about which applications and how many photos, albums and podcasts you really need to carry around with you. Every bit of space you clear will result in an immediate improvement in performance.

Please, please, please remember to perform a backup via iTunes before deleting anything.

Blurry pictures in iPhone iOS4 (aka iPhone OS 4.0)

If you have already upgraded your iPhone or iPod Touch to iOS4, you have probably noticed that all your pictures have gone blurry, grainy, look pixelated or have just generally lost quality. Don’t panic, the solution is easy and reasonably quick:

  1. Connect your iPhone or iTouch to your computer via USB.
  2. Launch iTunes and click on your iPhone / iTouch which will be listed under Devices.
  3. Select the Photos tab.
  4. Un-tick the box labelled Sync Photos from …
  5. Important: You are now asked if you want to remove the sync’d photos from your device, select Don’t Remove Photos.
  6. Immediately re-tick the box labelled Sync Photos from …
  7. Now click on the Sync button on the bottom right-hand corner of your iTunes window.

iTunes will now go through the process of optimising your photos for your iOS4 device. This could be a quick or slow process, depending on the number of photos you sync. Basically, the larger the number of photos, the longer the optimisation process will take. When it is finished, hey presto, your photos are displayed in all their glory!

Configure iPhone for BT Business Email

If you are a user of BT’s Business Email Plus Organise & Share service, which is basically just their hosted Exchange, and you have an iPhone, I am sure you will have discovered that BT’s helpdesk have no idea how to get these two working together. Your iPhone must be running 2.0 firmware or higher and you need iTunes 7.7 or later.

  1. On the iPhone select Settings then Mail, Contacts, Calendars followed by Add Account…
  2. Select Microsoft Exchange
  3. Iphone add account

  4. In the Email field, enter your email address (e.g. first.last@btconnect.com or firstlast@yourdomain.com)
  5. Enter HE in the Domain field
  6. In the Username enter the first part of your btconnect.com email address (e.g. first.last) – if you entered an alias under email address in step 3, be sure to use the genuine btconnect.com username here
  7. Enter your password in the Password field
  8. In the Description field, enter anything you like that makes sense to you
  9. Click Next and the iPhone will try to auto-discover your Exchange server settings but because the Organise & Share platform is built on Microsoft Exchange 2003, this will fail and prompt you to manually enter the server name
  10. When this happens, enter email.btconnect.com and select Finish

Now open the Mail application on the iPhone and you will see your new account. Don’t worry if it seems to be taking some time to synchronise the first time, that’s perfectly normal.